Microsoft has lowered gross sales progress targets for its AI agent merchandise after many salespeople missed their quotas within the fiscal 12 months ending in June, based on a report Wednesday from The Info. The adjustment is reportedly uncommon for Microsoft, and it comes after the corporate missed plenty of bold gross sales targets for its AI choices.
AI brokers are specialised implementations of AI language fashions designed to carry out multistep duties autonomously moderately than merely responding to single prompts. So-called “agentic” options have been central to Microsoft’s 2025 gross sales pitch: At its Construct convention in Could, the corporate declared that it has entered “the period of AI brokers.”
The corporate has promised prospects that brokers might automate advanced duties, equivalent to producing dashboards from gross sales knowledge or writing buyer experiences. At its Ignite convention in November, Microsoft introduced new options like Phrase, Excel, and PowerPoint brokers in Microsoft 365 Copilot, together with instruments for constructing and deploying brokers by Azure AI Foundry and Copilot Studio. However because the 12 months attracts to a detailed, that promise has confirmed more durable to ship than the corporate anticipated.
