Have you ever obtained a textual content message about an unpaid street toll? Be sure you’re not the subsequent sufferer of a smishing rip-off.
06 Could 2025
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4 min. learn

Driving is a lifestyle within the US. The nation’s sprawling suburbs and nationwide community of highways and toll roads is testomony to this. However it additionally creates a big potential pool of victims for scammers to focus on, as American drivers have been discovering out this yr.
One report claims there was a 604% surge in toll street rip-off texts because the begin of the yr, with the week starting March 2 recording a 98% improve from the earlier week. It has prompted the FTC, governor of New York and lawyer common of California to problem warnings to the general public.
It’s time to get clued up on toll street scams.
What do toll street scams appear like?
These are successfully text-based phishing (smishing) makes an attempt. The top purpose is to trick you into handing over your private or monetary info, or doubtlessly even to downloading malware to your system. This might embody adware which floods the display with irritating popups, or one thing extra sinister, similar to infostealing malware designed to reap your info and logins.
As a result of we are typically on the transfer once we take a look at our gadgets, we could also be extra distracted, and subsequently inclined to click on via on that malicious hyperlink. Usually, our cell phones are additionally much less well-protected than our desktop computer systems, enabling rip-off messages to get via.
Right here’s what to look out for in a typical toll street rip-off:
- An unsolicited textual content requesting that you just pay an impressive sum from a latest toll street journey
- A generic greeting relatively than a personalised intro together with your identify
- Aggressive language designed to stress you into paying, doubtlessly threatening fines, suspension of auto registration or destructive credit score studies if you happen to don’t
- A small fee quantity, designed to make it extra possible that you’ll pay up with out asking questions
- Impersonation of a trusted toll street model similar to E-ZPass, which operates toll roads throughout 20 states, or perhaps a state authority
- Request for info similar to driver’s license quantity and license plates
- A hyperlink within the textual content message, which may covertly set up malware or take you to a web site to fill in private and monetary info
- A phishing web site additionally spoofed with the branding of the legit toll street operator
Generally scams are straightforward to identify, similar to when they’re despatched out to drivers in states with no toll roads, similar to Michigan or Wisconsin.
Right here’s some generally used phrasing in unpaid toll rip-off texts:
“You have got an unpaid toll invoice in your account. To keep away from late charges, pay inside 12 hours or the late charges can be elevated and reported to the DMV.”
“E-ZPass: Your unpaid toll should be resolved by [date] to make sure you preserve an energetic driver’s license standing.”
“Your toll fee for E-ZPass Lane should be settled by [date]. To keep away from fines and the suspension of your driving privileges, kindly pay by the due date.”
Examples of rip-off texts [sources: Reddit (1, 2 and 3)]
The way to keep secure from toll street rip-off texts
By understanding the tell-tale indicators of a toll street smishing try, you’ll be much less prone to fall it. However the dangerous guys are all the time refining and evolving their scams, so it pays to maintain updated with the newest information. Contemplate signing as much as providers from toll street operators or state companies that ship out alerts about new scams.
Listed below are another tricks to take into account:
- By no means click on on any hyperlinks in unsolicited texts, or present private/monetary info.
- Test with the sender if the textual content is legit and also you do in actual fact owe a toll street supplier some cash. Meaning reaching out independently relatively than responding to any particulars on the textual content itself.
- Join an account together with your toll street suppliers. It will show you how to to handle late funds extra simply, and verify the veracity of an unsolicited textual content claiming late fee.
- Obtain safety software program to your gadgets that may scan for malicious hyperlinks or content material, and block covert malware set up makes an attempt.
- Block the variety of any rip-off (smishing) texts you obtain.
- Report toll street smishing makes an attempt. It will assist hold others secure by serving to tech suppliers and legislation enforcers higher perceive new threats.
- Delete any rip-off texts as soon as learn and reported..
What to do if you happen to assume you’ve been scammed
Within the even the worst occurs and also you assume you could have fallen sufferer to a toll street smishing textual content, don’t panic and comply with these steps:
- Freeze your financial institution playing cards and inform your financial institution (when you have shared monetary particulars with the scammers)
- Initiative a credit score freeze with the three principal credit score reporting companies (Experian, TransUnion, Equifax). It will restrict the flexibility of fraudsters to open new strains of credit score together with your particulars, with out affecting your credit score rating
- Monitor your financial institution and bank card accounts for any uncommon exercise
- Report the incident to the related toll street authority
- Report the rip-off to the FTC. There will not be a lot they will do, however it’ll assist in the combat to guard others in opposition to related smishing makes an attempt
- Change any passwords you might need shared with the scammers. Ideally you need to use distinctive, robust credentials, saved in a password supervisor
- Enhance account safety with multi-factor authentication, which signifies that even when scammers pay money for account logins, they can not proceed any additional
- Obtain anti-malware to your system and run a scan. It will verify if there’s any malware and take away it
Toll street scams are massive enterprise. One report claims {that a} single China-based cybercrime group registered as many as 60,000 phishing domains to help one marketing campaign. It additionally warns that cybercriminals are more and more making use of pre-packaged “smishing kits” which make launching such campaigns even simpler. Thankfully, it additionally makes it simpler to identify the scams, as they normally comply with the identical fundamental format.
Keep secure – on the roads and in your cellphone.