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Why Do PS5 Controllers Have A Gap On The Again?

Admin by Admin
March 8, 2026
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A close up of the DualSense controller in front of a PS5 console laying flat on a surface

iama_sing/Shutterstock

Any console gamer will know the significance of all the time having a sturdy, dependable controller that works seamlessly proper after buy. Happily, the Sony DualSense PlayStation 5 controller serves as an incredible companion when it is correctly configured to your PS5. Past an ergonomic design, these PS5 controllers provide immersive adaptive triggers and real looking haptic suggestions that elevate your gaming expertise, particularly if you are a veteran preventing sport fan.

When you’re fortunate sufficient to improve your controller to the DualSense Edge, you will have entry to premium options like new again paddles, remappable buttons, adjustable set off stops, and even swappable stick modules. Irrespective of in case you use the usual DualSense or the Edge, both choice ought to join seamlessly along with your console.

Outdoors of stick drift and soiled controller points, you possibly can typically encounter bizarre errors when paired. One instance could be that your controller does not all the time reply to your enter instructions. One other, could be in case your controller stops connecting to your console altogether, after you’ve got up to date it. Irrespective of the case, in case your DualSense controller is not working because it ought to, it may be irritating. That is why Sony launched a useful reset function. It seems that the small, tiny pinhole on the again of your controller is definitely a reset button. Fortunately, you should use the reset button to troubleshoot your PS5 controller’s connectivity issues, and fortuitously, it solely takes seconds to do.

Utilizing the PS5 controller’s reset button to repair your connectivity points


Two PS5 DualSense controllers backward facing to the camera on a white surface
businesses/Shutterstock

The reset button is situated on the again of the controller subsequent to a light Sony brand (on the suitable facet of it for the DualSense, and above the emblem for the Edge). To work together with it, you may want a paperclip or an analogous instrument to press towards it. What this does is reset your connection, requiring you to re-pair your DualSense controller along with your console by way of a USB cable. To do that accurately, ensure your console is powered off and unplugged from the USB cable. After getting the controller in your arms or on a floor, use the pin-like instrument to press it into the controller for 5 seconds. Then, reconnect the controller utilizing a USB cable plugged into your PS5 console. Press the PS button to re-initiate the pairing course of.

Ideally, this could re-establish the connection between your controller and your console, however it might not all the time work. If it does not, Sony recommends checking that your console’s software program is updated, which you are able to do from the System settings on your own home display. If you cannot navigate to your menu in any respect as a result of your controller’s inputs aren’t working, you may have to function your console in Protected mode, then arrange another enter technique, resembling a USB keyboard or enabling PS Distant Play by way of the devoted PS Distant Play app out of your cell machine.

However normally, at this level, there’s one thing critically mistaken along with your controller’s {hardware} if it stays unresponsive whereas wired. In relation to {hardware} issues, your finest guess is to both ship it again to Sony (new official controllers ought to include a 1-year guarantee), ship it in for repairs to a third-party institution, or purchase a alternative.



Tags: ControllersHolePS5
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