Roughly 38 million folks had been doubtless impacted by an information breach at European DIY retailer chain ManoMano after hackers compromised a assist portal.
The assault occurred in January and was disclosed this week, when ManoMano began notifying the doubtless affected prospects of the incident.
In line with the corporate’s notification, copies of which had been shared on X, the info was stolen after a customer support subcontractor was compromised.
The hackers stole prospects’ names, e-mail addresses, and cellphone numbers, together with customer support exchanges.
Whereas ManoMano has not shared particulars on the hacked platform, it seems that the hackers accessed its Zendesk occasion, utilized by the corporate for buyer assist.
A risk actor utilizing the identify of ‘Indra’ claimed the assault on the underground hacking portal BreachForums, saying they stole roughly 43GB of information from the corporate.
The information, the risk actor claims, consists of data related to 37.8 million ManoMano person accounts, over 900,000 service tickets, and over 13,000 attachments.
The stolen knowledge allegedly pertains to ManoMano customers throughout all 5 European international locations the place it operates, specifically France, Germany, Italy, Spain, and the UK.
The hacker allegedly accessed the corporate’s knowledge after compromising a buyer assist service supplier in Tunisia.
SecurityWeek has emailed ManoMano for a press release on the attacker’s claims and can replace this text if the corporate responds.
A French firm, ManoMano owns a preferred DIY, gardening, and residential enchancment ecommerce web site that has over 50 million guests per 30 days.
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