Nissan Motor Co., Ltd. has disclosed a major information breach affecting roughly 21,000 clients of Nissan Fukuoka Gross sales Co., Ltd. following unauthorized entry to a Pink Hat-managed server used for growing the corporate’s dealership buyer administration system.
Pink Hat, a software program firm contracted by Nissan to develop its buyer administration infrastructure, detected the unauthorized entry on September 26, 2025.
The breach compromised private info belonging to clients who had bought autos or obtained service on the former Fukuoka Nissan Motor dealership.
Upon detection, Pink Hat instantly eliminated unauthorized entry and carried out measures to forestall future intrusions.
Nissan obtained formal notification of the incident on October 3, 2025, and promptly reported the breach to Japan’s Private Data Safety Fee. The corporate has since begun straight contacting affected clients.
Restricted Information Publicity
The leaked information included buyer names, addresses, telephone numbers, partial e mail addresses, and data used for gross sales actions.
Notably, bank card and different delicate monetary info weren’t compromised within the breach.
Nissan confirmed that Pink Hat’s servers didn’t retailer any further buyer info past what was accessed, eliminating considerations about additional information leakage.
As of the disclosure, there is no such thing as a proof that the compromised private info has been used for secondary functions or felony actions.
Nevertheless, Nissan warned clients to stay vigilant in opposition to suspicious communications, together with phishing calls and fraudulent correspondence.
The incident underscores ongoing vulnerabilities in third-party provide chains and contractor-managed infrastructure.
Nissan acknowledged the breach represents a critical safety failure and dedicated to strengthening monitoring of subcontractors and enhancing general info safety protocols.
This breach highlights essential dangers related to outsourcing delicate buyer information administration to exterior distributors, a persistent problem throughout the automotive trade.
Corporations counting on third-party builders should implement rigorous safety oversight to forestall comparable incidents.
Nissan has apologized to affected clients for the inconvenience and concern attributable to the unauthorized information entry and continues cooperating with regulatory authorities on the investigation.
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